Orders

What payment methods do you accept?

We accept secure online payments including debit cards, credit cards, and other supported payment methods available at checkout. All transactions are processed through trusted payment gateways to ensure your data is protected.

What is your return policy?

We offer a 14-day return policy from the date of delivery. Items must be unused, in original condition, and returned with original packaging. Returns are accepted only if the product is incorrect, defective, or damaged during delivery.

To request a return, please contact our support team within 14 days with your order number and clear images of the item.

Will I receive an order confirmation?

Yes. Once your order is placed, you will receive an order confirmation email with your order details. If you don’t see it, please check your spam folder or contact us.

Can I change or cancel my order after placing it?

If your order has not yet been dispatched, we may be able to modify or cancel it. Please contact our support team as soon as possible with your order number for assistance.

Products

How do I make sure a part fits my vehicle?

You can search by vehicle make, model, or part number. If you’re unsure, contact our team with your vehicle details and we’ll help you find the correct part.

How do I make sure a part fits my vehicle?

Each listing shows the vehicle compatibility and specifications. If you're unsure about fitment for your specific model, send us your VIN or engine number before ordering and we'll confirm the correct part for you.

Do you offer warranties on your products?

Warranty coverage depends on the product and manufacturer. Warranty details, if applicable, will be mentioned on the product page or can be confirmed by contacting our support team.

Shipping

How long does delivery take in the UAE?

We offer fast delivery across the UAE. Many items are eligible for next-day delivery, while others may take 1–3 working days depending on availability and location.

How can I track my order?

Once your order is shipped, tracking details will be shared via email or WhatsApp so you can monitor your delivery status.

Do you deliver outside the UAE?

Currently, AutoSpareHub focuses on deliveries within the UAE. For special requests, please get in touch with our team.


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